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Connecting Your Zebra ZD410/420 Barcode Printer via Bluetooth

Updated by Cultivera Team

Connecting Your Zebra ZD410/420 Barcode Printer via Bluetooth

The Zebra barcode printer can be connected via Bluetooth by following these instructions for Android and iPad. Androids and iPads have different connection steps to follow. A walkthrough is provided for each below.

Connecting your iPad to the Zebra Label Printer via Bluetooth:

  1. To begin, set up your Zebra label printer and navigate to the location settings within the Administration module.
  1. Under the General Settings, you can select the printer and connection type.
  2. Then navigate to your iPad settings and select the Bluetooth page. From here, you will see the Zebra label printer ready to pair.
If your printer is not viewable within the available devices, press and hold the center button (Feed, in between the Pause and Cancel button) on the Zebra printer for 3 seconds for it to enter discovery mode.
  1. Next, navigate to the settings page (Three horizontal lines in the upper left corner) at the Cultivera POS Terminal App.
  1. After successfully pairing your printer to the iPad, you will need to enter the serial number from the Zebra printer device. Press the Serial Number button to input.
If you're unfamiliar with where to locate the serial number for your device, find the manufacturer's tag, typically on the bottom or back side of the device. From here you should see the serial number needed to input into the required field in the Cultivera POS App.
  1. After you've located the printers serial number, Enter it into the the Serial Number Field within the hardware page under settings.
  1. Once entered, you may perform a test print for your printer here by pressing the print button.

Connecting your Android tablet to the Zebra Label Printer via Bluetooth:

  1. To begin, set up your Zebra label printer and navigate to the location settings within the Administration module.
  1. Under the general settings, you can select the printer and connection type.
  2. You will need to discover the devices Bluetooth MAC address to connect the printer to the Cultivera POS app. You can obtain the MAC address needed by either printing a test page from the Printer, or using the Zebra Printer Setup app available in the Google Play Store. This walkthrough will provide steps for connection utilizing the Zebra Printer Set Up App.
  1. Once downloaded, you may open the app to begin connection setup. Press the Printer Setup menu button in the upper left corner to locate your Zebra device.
  1. In the printer setup page, you should now see your Zebra device. If not, make sure your Bluetooth is turned on in your tablet settings.
    1. If you're still not seeing a discoverable device, press and hold the feed button (In between the Pause and Cancel button) on your Zebra label printer for 3 seconds to initiate discovery mode. Once discoverable, Simply select the Zebra Printer device from the discovered devices.

  1. After selecting the Zebra device, you should now see the device pairing. This may take a few moments. After the pairing is complete, you will be taken to the device information page.
  1. From here, you can access the device info and find the Bluetooth MAC address needed to establish a connection with the Cultivera POS app on your Android tablet. Simply touch the device description to enter the connection details.
  1. After selecting the device, Select Connection to bring up your Bluetooth MAC address. You will need to input the address into the Bluetooth Connection field in the Cultivera POS app within the Hardware page in the terminal settings.
There are several other places you can access the Bluetooth MAC address for your device, too. Printing a test page from the printer itself by pressing and holding the cancel and feed button for several seconds will provide Network and Device information. The Bluetooth MAC address can be found in the Bluetooth section of the test page. You can also see the Bluetooth MAC address from the Printer Setup page you initially used to discover the device.
  1. Once the Cultivera POS app is open, press the menu button (three horizontal lines in the upper right corner) and Navigate to the Settings page. From here, select Hardware Test and press the red Bluetooth Address button.
  1. Now enter the Bluetooth MAC address you've gathered from one of the previously provided methods. Once complete, press the Accept button.

  1. Once your printer has been connected to your tablet and the Bluetooth MAC Address has been entered, you may now perform a test print from the Hardware page.

If you encounter any issues or if the printer still doesn't work as expected after resetting the device, it's advisable to contact Zebra's customer support (https://www.zebra.com/us/en/about-zebra/contact-zebra/contact-tech-support.html) or refer to the official documentation for troubleshooting guidance (https://www.zebra.com/content/dam/zebra_new_ia/en-us/manuals/printers/desktop/zd410d/zd410d-ug-en.pdf). They can provide specific assistance based on your printer's model and any unique issues you may be experiencing.

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