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Star Micronics TSP100 / TSP143III USB Windows Setup Guide (Cultivera POS Web)

Updated by Corey Cline

Star Micronics TSP100 / TSP143III USB Windows Setup Guide (Cultivera POS Web)

This guide walks through installing the required driver, adding the printer to Windows, and confirming it is available for browser-based printing in your POS Web module.

Note: This guide is for Windows browser-based printing for POS Web.

Before You Begin

  • Do not connect the USB cable until instructed
  • Ensure the printer is powered on
  • You must install the driver before Windows detects the device
  • Installation requires two steps:
    1. Install the driver
    2. Add the printer to Windows

Install futurePRNT Driver

  1. Download the Star futurePRNT Driver
    • Select:
      • Full Package (recommended)
  2. Open your Downloads folder
    • If ZIP file:
      • Right-click > Extract All
    • If EXE:
      • Double-click to run
  3. Open the extracted folder > navigate to the Setup folder.
  4. Run the installer:
    • Choose Typical
    • Click Install
    • Click Finish when complete

Connect and Add Printer in Windows

  1. Plug the printer into your computer using a USB B to A cable
  2. Open:
    • Start Menu > Settings > Bluetooth & devices > Printers & scanners
  3. Locate your printer:
    • Typically appears as Star TSP100 / TSP143III
    • If not visible:
      • Click Add device
      • Or unplug/replug the USB cable

Verify Installation (Test Print)

  1. In Printers & scanners:
    • Select the printer
    • Click Print a test page
  2. Confirm the printer outputs a receipt

Use Printer in Cultivera POS Web

  1. Open your POS Web module in your web browser
  2. Initiate a print action (receipt, or Shift X/Z report)
  3. In the Print Preview window:
    • Select the printer from the Destination dropdown
    • If not immediately visible:
      • Click See more and select it from the full list

Adjust Print Settings (Printer Feeding Excess Paper)

In the browser print preview:

  1. Open More settings
  2. Uncheck Headers and footers

This prevents any extra paper usage on receipts.

If you encounter any issues or if the printer still doesn't work as expected, it's advisable to contact Star Micronics customer support (https://starmicronics.com/star-micronics-technical-support/) or refer to the official documentation (https://starmicronics.com/support/products/tsp100iii-support-page/) for troubleshooting guidance. They can provide specific assistance based on your printer's model and any unique issues you may be experiencing.

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