POS - Marketing: Loyalty Program Rules
POS Loyalty Program Rules
Cultivera POS has a built-in customer loyalty program. In the Loyalty Program Rules section, you can set rules to define the earning and redemption of desired loyalty programs.
To create a loyalty program, begin in the Cultivera POS Marketing module.
- Navigate to the Loyalty Program Rules from the Marketing Module.
- Select "Add New Rule".
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- Enter Rule Name and optional Description.
- Add the Earning and Redeem rules that reflect the loyalty program you desire.
- Earning Rules are what a customer has to spend to earn points. Common earning rule would be 1 point for every 1 dollar spent by the customer.
These rules can be applied differently between all customers, customer groups, and memberships. - Redeem Rules defines what the points can be redeemed for.
- Earning Rules are what a customer has to spend to earn points. Common earning rule would be 1 point for every 1 dollar spent by the customer.
- Select a Type. Options currently available are Dollar or Coupon (any discount can be made into a coupon).
To select a coupon you must create a discount first for it to appear in the coupon drop down menu here.
- Select desired redemption preferences.
- Who Can Redeem Points specifies who can redeem loyalty points.
- Points sets the amount of points the customer must have to redeem for desired reward.
- Select Save to save all edits and create the new Rule.
Loyalty Program rules must be assigned to a Promotion.
Navigate to Promotions page and create a Loyalty Promotion.
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Once the promotion is created, click on the Loyalty Promotion name link.
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Click the Assign Loyalty Program Rule to Promotion link.
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Select the loyalty program rule you wish to assign, then click the Assign button.
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