POS - Terminal Sales: Cancel a Pending Order

Canceling a Pending Order in POS

Follow these steps to cancel a pending transaction:

  1. Navigate to the Orders page of the POS Terminal.
  2. You will see “Pending Orders” by default. Enter the order number of the pending order that you are looking for, or scroll through the list of pending orders.
  3. Once you find the order you need to cancel, select the “Cancel” button on the right.
  4. When prompted, click "OK” to confirm that you want to cancel the Pending Order.


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