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Terminal Sales

POS - Terminal Sales: Conducting Transactions

Conducting transactions at a Cultivera POS terminal consists of several primary steps and customizable workflows. These include searching for customers, finding and selecting products for sale to build a cart, and completing the sale with the customer.

Updated by Cultivera Team

POS - Terminal Sales: Adding Pre-Packaged Items to a Cart Without a Scanner

“Pre-packaged” means that a product is packaged into its final consumer packaging and then sold to dispensaries. When conducting sales transactions, these are the steps to add pre-packaged items to a cart at the terminal.

Updated by Cultivera Team

POS - Terminal Sales: Adding Weight-Based Products to a Cart

Weight-based items are those that come in bulk and are weighed-out upon purchase by a customer. Here are the steps to add weight-based items to a cart at the terminal: Start at the Home screen and use the magnifying glass icon to browse the product list or search by Barcode or Product Name.

Updated by Cultivera Team

POS - Terminal Sales: Removing Products or Customer From a Cart

When conducting a sales transaction in POS, sometimes you need to take an item out of the cart. Removing items from a cart can be done easily at the terminal.

Updated by Cultivera Team

POS - Terminal Sales: Completing an Order

When finishing a sales transaction and done adding products to the cart, if you are ready to ring out the customer these are the final steps to complete the order.

Updated by Cultivera Team

POS - Terminal Sales: Terminal Discounts and Loyalty Point Redemption

This document is an overview of the discounts that are assigned in the back office. How they appear at the terminal is determined by the association in the back office. Discounts can be edited and applied manually and automatically at the terminal.

Updated by Cultivera Team

POS - Terminal Sales: Adding Notes to Customers & Orders

When conducting a sales transaction at a Cultivera POS terminal, you can add either an Order Note or a Customer Note with only a few clicks.

Updated by Cultivera Team

POS - Terminal Sales: Saving & Retrieving Transactions

When building a cart in the point of sale system, sometimes you'll need to save the transaction to retrieve later on. You can do this with a few clicks on the Checkout page.

Updated by Cultivera Team

POS - Terminal Sales: Cancel a Pending Order

Steps to Cancel A Pending Order in POS

Updated by Cultivera Team

POS - Terminal Sales: Looking Up Past Orders

Details on past orders are saved in the POS system. Follow these steps to look up past orders.

Updated by Cultivera Team

POS - Terminal Sales: Refunding a Past Order

How To Refund A Past Order: To process a refund on a past order in Cultivera POS, follow these steps.

Updated by Karine Barker

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